Stop, Start, Continue – A Guide for HR Transformers
We are officially in Spring and in this part of the Northern Hemisphere we have heard the sound of bleating lambs and seen the yellow blaze of cheery daffodils. It is also a traditional time to blow out the cobwebs, air the mattress and perhaps get round to doing an organisational spring-clean.
Over time every department picks up activities that were meant to be ‘temporary’, done as a ‘workaround’ or done as part of an agreement between people who left years ago. These tasks still get done but we overlook the original purpose and value to the organisation. This stops us from doing tasks that are more productive or useful.

An exercise we find useful is a Stop, Start & Continue review.
- Simply list all the activities you do in a particular area, department or role.
- Decide which activities you will now STOP as they are no longer useful or add little value
- Determine which activities you just have to CONTINUE, as they keep the show on the road
- And then having created some spare capacity, ADD those activities that have been on the To Do list for much too long that you plan to START.
We have found this spring clean useful at an individual level, for a role e.g. HR Business Partner or for a function, e.g. Human Resources. In the context of HR Transformation, we often use this technique as a preliminary step before allocating HR activities to a part of the new organisation structure or in designing new roles. This exercise works well as a facilitated session with small groups. It sounds obvious but it is important to eliminate redundant activities before designing a new organisation.
Download our Stop, Start, Continue Worksheet below:
Here are some examples of Stop, Start, Continue activities that have come out of similar sessions with HR :-
Stop
Doing line managers work with employee performance issues
Organising the Christmas Party
Creating manual reports every month without automating
Renewing contracts without assessing the market
Manually entering data into a system because of that temporary system workaround from the upgrade in 2004
Continue
Delivering excellent employment advice
To work with business leaders to plan future scenarios
To coach teams on improving performance
Start
Investigate how social media tools can reduce the cost of recruitment
Determine and measure HR cost drivers
Find out what Managers really think about HR service
Develop a HR Monthly Dashboard
Reviewing contracts with HR suppliers
Let us know, what will you Stop, Start and Continue in 2010?
Related posts:
- HR Transformer Blog – Most Popular Posts of 2010 Here are the most popular HR Transformer Blog articles from...
- Will HR Outsourcing ride the Third Wave? Will HR Outsourcing ride the Third Wave?...
Related posts brought to you by Yet Another Related Posts Plugin.











February 6th, 2011 at 7:31 am
[...] 1. Stop, Start & Continue – A Guide for HR Transformers [...]